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Contact  >  Support

Support

Support requests can be submitted 24/7 via the support form on the right side of the screen, or from VisBook under the menu |Help| > |Support requests|

Encyclopaedia, descriptions and documentation can be found on http://support.visbook.no/. This page contains training videos and manuals for download.


Phone support: +47 62 48 49 80
Open on weekdays 09:00 am–12:00 pm.




What is defined as support?
  • - When VisBook explains how to do something, this is considered support.
  • - If VisBook is performing the action, it is considered a paid consultant service. These services are subject to an agreement in advance.


HOTLINE
ONLY FOR SHUTDOWNS outside of normal support hours: +47 62 48 49 80

 

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What is the inquiry about?

PC remote control

In some cases, VisBook might need to remote control the customer's PC. To activate this feature, go to the VisBook menu |Help| > |Online Support|.

If VisBook is not installed on the PC you need help with, or if you want to download Online Support, you can download it here.