{"id":7641,"date":"2023-11-07T10:55:52","date_gmt":"2023-11-07T08:55:52","guid":{"rendered":"https:\/\/visbook.com\/see-how-smarthotel-simplifies-daily-operations-with-the-help-of-visbook\/"},"modified":"2026-04-28T10:14:14","modified_gmt":"2026-04-28T08:14:14","slug":"see-how-smarthotel-simplifies-daily-operations-with-the-help-of-visbook","status":"publish","type":"post","link":"https:\/\/visbook.com\/dk\/see-how-smarthotel-simplifies-daily-operations-with-the-help-of-visbook\/","title":{"rendered":"S\u00e5dan forenkler Smarthotel sine daglige drift ved hj\u00e6lp af VisBook"},"content":{"rendered":"

Med VisBooks brugervenlige alt-i-et-system f\u00e5r de ansatte p\u00e5 Smarthotel bedre kontrol over virksomheden og dermed mere tid til at fokusere p\u00e5 g\u00e6sterne og god service.<\/strong><\/p>\n

 <\/p>\n

\u2013 VisBook g\u00f8r hverdagen enklere for alle ansatte<\/em> fort\u00e6ller Malin T\u00f8nnessen, hotelchef p\u00e5 Smarthotel i norske Hammerfest.<\/p>\n

Smarthotel er en hotelk\u00e6de, som tilbyder prisvenlige og centralt beliggende hoteller i flere norske byer, blandt andet i hovedstaden Oslo og den arktiske by Hammerfest, verdens nordligste by.<\/p>\n

Smarthotel anvender VisBook som PMS-leverand\u00f8r p\u00e5 alle sine hoteller. VisBooks alt-i-en-l\u00f8sning binder alle dele af hotellet sammen, med alt fra booking, reng\u00f8ring og bar til salg og bogf\u00f8ring.<\/p>\n

Malin T\u00f8nnessen fort\u00e6ller, at systemet har bundet alle dele af hotellet sammen i en komplet PMS-l\u00f8sning, hvilket har gjort det enkelt b\u00e5de for hende og de ansatte, n\u00e5r de skal have fuld kontrol over virksomheden.<\/p>\n

\u2013 For os f\u00f8les det rigtig godt at have et system at forholde sig til, samtidig med at det er enkelt for de ansatte at s\u00e6tte sig ind i systemet, <\/em>, siger Malin.<\/p>\n

Brugervenligheden var nemlig noget, der gjorde, at valget af PMS faldt p\u00e5 netop VisBook, da Smarthotel i 2013 begyndte at bruge systemet.<\/p>\n

<em\u2013 Systemet er enkelt for alle at forst\u00e5, og man kan logge ind fra et hvilket som helst sted, s\u00e5 man hele tiden har fuld kontrol over virksomheden.<\/p>\n

<\/i><\/a>Bedre kundeoplevelse<\/h3>\n

Med en app <\/a> fra VisBook ved de ansatte hele tiden, hvor mange der befinder sig p\u00e5 hotellet, og Malin fort\u00e6ller, at man ogs\u00e5 kan kigge i appen inden ens vagt for at forberede sig til dagen. Systemets brugervenlighed har ogs\u00e5 gjort det enklere for Smarthotels ansatte, som de kalder \u201dsmartv\u00e6rter\u201d, at fokusere endnu mere p\u00e5 g\u00e6sterne.<\/p>\n

\u201d<\/em>\u2013 Vi bruger blandt andet smartshoppen, hvor g\u00e6sterne selv kan k\u00f8be bar- og kioskvarer via en touchscreen i lobbyen. Det har sparet os for meget tid, som vi i stedet kan bruge til at give g\u00e6sterne en endnu bedre oplevelse,<\/em> , siger Ingvild Bj\u00f8rneboe-Iversen, der er revenue-ansvarlig hos Smarthotel.<\/p>\n

Selvom teknologien har forenklet hverdagen for b\u00e5de ansatte og g\u00e6ster, p\u00e5peger Ingvild, at det ikke p\u00e5 nogen m\u00e5de har gjort hotellerne mindre personlige.<\/p>\n

\u201d<\/em>\u2013 For os er det vigtigt, at g\u00e6sterne f\u00f8ler sig \u201dhjemme\u201d, og vi \u00f8nsker at fremst\u00e5 som en personlig hotelk\u00e6de. Vores smartv\u00e6rter skaber en hyggelig atmosf\u00e6re, som g\u00e6sterne trives i, og de tager gerne en kaffe med g\u00e6sten eller organiserer quiz-aftner i lobbyen.”
\n<\/em><\/p>\n

\u2013 Og s\u00e5 har vi jo en vanvittigt l\u00e6kker morgenmad med bacongaranti,<\/em>praler Malin med et stort grin.. \u201c G\u00e6sterne er helt vilde med vores morgenmad.
\n\u201d<\/em>.’<\/em><\/p>\n

\"Malin<\/p>\n

Ingvild Bj\u00f8rneboe-Iversen (til venstre) og Malin T\u00f8nnessen (til h\u00f8jre).<\/em><\/p>\n

<\/i><\/a>Ingen misforst\u00e5elser<\/h3>\n

Ingvild forts\u00e6tter med at fort\u00e6lle, at VisBooks l\u00f8sning ogs\u00e5 er implementeret i administrationen, og at de har arbejdet sammen med VisBook for at udvikle Multiproperty-funktionen.t<\/p>\n

\u201d<\/em>\u2013 Med Multiproperty har vi v\u00e6ret i stand til sammenkoble hotellerne i hele hotelgruppen og samk\u00f8re alt. Det giver os fuld kontrol og adgang til kundeinformation og n\u00f8gletal fra hele organisationen, <\/em> fort\u00e6ller hun..<\/em><\/p>\n

Ud over at VisBook har sit eget PMS, har de ogs\u00e5 en \u00e5ben API-l\u00f8sning. Dette g\u00f8r, at man enkelt kan implementere tredjepartsl\u00f8sninger,<\/a>hvilket har v\u00e6ret s\u00e6rligt godt for revenue-afdelingen og har effektiviseret revenue-arbejdet markant.<\/p>\n

\u2013 Dette har ogs\u00e5 gjort det lettere for g\u00e6sten og vores smartv\u00e6rter, da der vises en korrekt pris med det samme \u2013 uanset hvilken kanal man booker igennem, <\/em> siger Ingvild.<\/p>\n

 <\/p>\n

https:\/\/smarthotel.no\/da\/<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

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