Onboarding

Experience the full potential of Visbook PMS from day one with our comprehensive onboarding process.

Get started with VisBook

We want to make sure that our users feel confident and comfortable using our platform from day one. Our onboarding process is designed to be informative, user-friendly, and efficient, so that our users can quickly learn how to use VisBook to its full potential. We understand that every business has its unique requirements, which is why we personalise our onboarding process to suit your specific needs. Our user-friendly and efficient onboarding process will help you get VisBook PMS up and running, so you can focus on what matters most – growing your business.

1. Dedicated Onboarding Consultant
An onboarding expert from VisBook will be assigned to you in order to assist with the implementation of VisBook PMS.
2. Discovery Sessions
Analysis of your business to understand your needs and expectations. Preparation for the implementation and introduction to VisBook.
3. Technical Guidance
Help with technical questions before launch. Recommendations for appropriate third-party solutions based on your needs.
4. Training Documentation
Exclusive access to VisBook's customer portal for both written and moving material that answers your questions about the platform and its features.
5. Collaborative Configuration
During the onboarding process, your consultant will conduct training to guide you through the configuration of VisBook PMS based on your wishes and system requirements. This gives you the opportunity to master the system and create a customized configuration that suits your business.
6. Live-Training
Our VisBook experts will provide training for your administrators/department managers. If necessary and upon request, we can offer additional training.
7. Go-Live
Review of process to ensure configuration is correct prior to launch. An optional support upgrade is available on launch day.
8. Follow-up Sessions
We collect feedback, make necessary adjustments and assist with the first month-end.